%20.png)
退貨和退款RETURN AND REFUND POLICY
For any question, we advise you to contact us, as soon as possible at livingwithholyheart@gmail.com
Delivery Times :
All our products are stored as close as possible to the consumer. Orders are delivered within 2 to 5 days.
Returns & Exchanges:
At Living With Holy Heart, we do our best to make our product descriptions as detailed as possible so that you will not encounter any surprises when you receive our products. We want our customers to know exactly what they are ordering. For all returns, please contact Living With Holy Heart support first at: livingwithholyheart@gmail.com
We will ask you to provide us a video or picture of the product.
Please, be informed that to get a full refund :
-
The product doesn’t have to be opened from the packaging nor the plastic which protects the product.
-
The order has to be passed less than 14 days ago.
-
The cost of returning a non-defective product is to be borne by the customer
-
Excludes handmade items
Order Cancellation Policy :
We pride ourselves on our ability to be able to quickly process all orders that are placed on our site. Most orders are processed within 1 hour. If you wish to cancel your order or to modify it, for any reason, please email us at livingwithholyheart@gmail.com as soon as possible. After your purchase, you have 30 minutes to ask for a modification or a cancelation. We will ask you to send the product back to us after reception otherwise.
The vast majority of items in stock are processed and/or dispatched within 1 hour, it is imperative that you contact us 30 minutes maximum after the purchase, so that we can attempt to cancel your order before it is processed and/or dispatched.
No request to cancel your order can be taken into account if it has already been processed.
Address Errors :
We pride ourselves on our ability to be able to quickly process all orders that are placed on our site. Most orders are processed within 1 hour. If you wish to cancel your order or to modify it, for any reason, please email us at livingwithholyheart@gmail.com as soon as possible. After your purchase, you have 30 minutes to ask for a modification or a cancelation. We will ask you to send the product back to us after reception otherwise.
The vast majority of items in stock are processed and/or dispatched within 1 hour, it is imperative that you contact us 30 minutes maximum after the purchase, so that we can attempt to cancel your order before it is processed and/or dispatched.
No request to cancel your order can be taken into account if it has already been processed.
Order Defective or Damaged :
If you have received your order defective or damaged, please contact : livingwithholyheart@gmail.com
We will ask you to provide us a video or photos of the product received. We will need to get back this completed document : ORDER DEFECTIVE OR DAMAGED
For any question, we advise you to contact us, as soon as possible at livingwithholyheart@gmail.com